The ISO 9001 standard is a Quality Management System (QMS) and, as such, sets out a general operational model for an organisation. It sets out general requirements which, when met, are necessary for a company to operate successfully, i.e. profitably, and to achieve customer satisfaction.
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The current version of the standard has retained the process-oriented approach and the focus on effectiveness and efficiency that characterised its predecessors, whilst incorporating minor amendments, updates and clarifications.
By having a system established and operated in accordance with the ISO 9001 standard certified by an accredited third party, an organisation can enjoy the following benefits:
Building an effective and efficient organisation starts at the very foundations: staff must be trained and motivated in the basics of process management and quality management, and in recognising opportunities for improvement. At management level, it is essential to be able to take the necessary measures to ensure more efficient and effective operations.
Through its professional training programmes, IWS also contributes to the development of the knowledge and skills of staff and management (introduction to the ISO 9001 standard, ISO 9001 internal auditor training, training in management tools and quality techniques, lean management training, etc.).
The ISO 9001 system ensures continuous improvement in the organisation’s operations through the Continuous Improvement Process (CIP), thereby enhancing both the organisation’s efficiency and effectiveness and customer satisfaction.
The benefits of implementing the ISO 9001 quality management system are evident in a number of areas:
During audits, our auditors assess whether the quality management system under review complies with the requirements of the ISO 9001 standard; their aim is not to seek out non-conformities. In addition to their comments serving the company’s development, their auditing experience enables them to share the best practices they have observed at individual companies.
The auditors employed by IWS have many years of experience across a range of industries. During audits, they draw on this experience to make recommendations aimed at improving efficiency and highlight areas for improvement that can help to:
We offer a free consultation service on an ongoing basis, during which our safety management and occupational health and safety specialists share their expertise and answer any questions you may have about the system and its implementation.
IWS holds the internationally recognised accreditation required for its certification, issued by the National Accreditation Authority (NAH) under reference number NAH-4-0152/2022: https://www.nah.gov.hu/hu/
This ensures that the certificate issued by IWS is widely accepted by the certified organisation both domestically (in the case of public tenders and calls for proposals) and internationally.
The standard is based on the principle of continuous improvement, just as is the case with occupational health and safety management (in accordance with ISO 45001 and VCA) and environmental management (in accordance with ISO 14001 and EMAS), and its approach is therefore closely linked to these.
IWS’s qualified quality management experts conduct certification audits in the areas specified by the standard, in accordance with our partners’ requirements and on the basis of international accreditation.
In order to operate a more effective management system, the ISO 9001 certification process also offers the opportunity to integrate existing systems compliant with ISO 45001 and ISO 14001 with the integrated audit to be carried out in accordance with the requirements of ISO 9001 staff training too.
The existence of regulated and structured business processes has a decisive influence on the quality of products and services. The ISO 9001 quality management system therefore meets the needs of almost every sector and most companies; its requirements can be applied to any organisation, regardless of its activities, size or social role, from the smallest firms right through to multinational corporations. The implementation and certification of ISO 9001 are often driven by external factors (customers or domestic and international regulations). However, the certification offered by IWS provides much more than mere compliance, which is why we recommend it to all senior managers who wish to increase their company’s efficiency and, consequently, its business performance.
Diana Seres
Head of Certification
Ágnes Aszódi
ISO Product Manager
ISO 9001, 14001, 27001, 45001, 50001
Eszter Tamás
Project Manager
VCA/SCC certification
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